International Customers see INTERNATIONAL ORDERS
SHIPPING & HANDLING POLICY
We offer Overnight (1 business day-orders placed by 12:00 p.m. PST) or Express (2-4 business days) via UPS. Shipping and Handling includes the cost of shipment preparation, handling and packaging the products purchased, as well as the actual delivery charge of delivering to the requested address. Our Shipping Department is open M - F, 8am - 5pm PST.
Packages shipped Standard Shipping are shipped via UPS Ground or Priority Mail.
STANDARD SHIPPING RATES
$150.01 or more.........$18.95
Overnight Orders received by 12:00 Noon PST will be shipped the same business day.
Orders received after 12:00 Noon PST are not guaranteed to ship until the following business day.
Overnight Orders placed anytime on Friday can be expected to be delivered the following Monday or, in the event of a holiday, the next business day.
*For Overnight Shipping, 1 Day UPS Shipping add $20.00 to the Standard Shipping charge.
*For Express Shipping (2-4 business days), add $10.00 to the Standard Shipping charge.*Additional charges may apply to outlying areas and to Hawaii (HI) and Alaska (AK). If any additional shipping charges apply, our Customer Service team will contact you for authorization. Additional charges will not be reflected in website order checkout.
*Saturday delivery may be available at an additional charge. Please call for details. Rush Delivery shipments may require a signature. UPS does not deliver to post office boxes. Additional charges may apply to outlying areas and to HI and AK.
In the event that your order includes items not yet available, we will ship each back-ordered item by standard shipping as it becomes available. The expedited shipping rate applies to the first
package shipped. If Expedited Shipping is requested for subsequent packages, Rush Shipping charges ($20 Overnight / $10 Express per package) will apply.
If you are a local customer, you may choose to have your order held for you at our Cotati location and we waive the shipping cost. Simply enter "Hand delivery" in the notes and we'll contact you when your order is ready for pick-up.
Orders are processed for shipment Monday through Friday. Orders shipped via Standard Shipping are shipped via UPS Ground or Priority Mail and expected delivery is between 7 to 14 business days.
Sales tax is charged on the merchandise total for orders delivered to California.